At Unique Gift Cards, we’re committed to ensuring your satisfaction with every purchase. This policy outlines our process for returns, replacements and refunds, ensuring it’s clear, fair, and easy to follow.
Returns and refunds
At uniquegiftcards.com, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to contact us to let us know of the problem as soon as possible. We will then advise you on whether you are eligible for a replacement.
You are purchasing a customized product, so there are no refunds. All sales are final.
In no event will uniquegiftcards.com be liable in the event the recipient specified in the order does not redeem the ebook or gift card credit.
Process for Replacements
1. Contact Us:
To initiate a replacement, please contact our customer support team at support@uniquegiftcards.com or through our Contact Us page. Provide your order details and the reason for the replacement request.
2. Review:
Our team will review your request based on the information provided and our policy guidelines. We may contact you for further information if required.
3. Approval:
Once your request is reviewed and approved, we will process your replacement as applicable.
Exceptions
Please note that since this is a custom product, it is non-refundable. All sales are final.
Changes to Return & Refund Policy
Unique Gift Cards reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
Contact Us
Your satisfaction is our top priority. If you have any questions or concerns about our Return & Refund Policy, please don’t hesitate to contact us. We’re here to help make your experience with Unique Gift Cards enjoyable and hassle-free.